Social Justice in Student Affairs

What happens when we consider that we are all responsible for creating an inclusive community on our campus for all of our students? This inclusive campus needs to be mindful of the ways in which different dimensions of identities are impacted by our work.

We know that Social Justice is a process and a goal as established in Teaching for Diversity and Social Justice. “The goal of social justice education is full and equal participation of all groups in a society that is mutually shaped to meet their needs. Social Justice includes a vision of society that is equitable and all members are physically and psychologically safe and secure” (Adams, Bell, and Griffin; 2007). As student affairs educators our main focus is to create a campus community for our students and I posit that using this definition of Social Justice should be a foundation for establishing that community. This means a lot about how foundation of our communities need to start, but I’m focusing on how we as professional educators need to interact with this definition and the shaping of our community.

Many of us in Student Affairs think of social justice education (SJE) in a limited way. We think of SJE as specific trainings or workshops. We think of programs where we invite speakers to campus who talk about privilege, power, and oppression. We think about our colleagues who do this work daily in multicultural affairs offices (and we often put the brunt of the work of creating inclusive campuses on our multicultural affairs colleagues). We do a disservice to SJE (and our students, colleagues, and selves) when we think of it in such limiting terms because it’s much much more than one time workshops. It needs to be an integrative part of how we operate in all of student affairs.

In addition to the limited scope of Social Justice Education, when we do engage we generally focus on interpersonal dynamics such as microaggressions but we don’t talk about the systems of oppression that create the culture in which we all internalize and perpetuate microaggressions without even noticing. We talk with students about being “inclusive” (which has really just become addressing language, which is not bad but limited) but we don’t talk about how to avoid recreating the oppressive systems of power and privilege on our campuses whether that be through roommate mediations, program planning, orientation sessions, or relationship development.

While I do not disagree that SJE exists within specific trainings about privilege and oppression we can’t let that be the only time when we discuss privilege and oppression. We frequently think that SJE is going to happen for us and don’t take the time to engage in the difficult work of challenging discrimination and oppression on our campuses. We don’t think about the procedures we have in place and how they impact marginalized students in our communities. We usually tell our students to attend programs about black history month or women’s history month or pride week on our campuses but we don’t go ourselves. We promote programs during heritage months but we don’t talk about real life issues as they happen. We frequently miss opportunities to have difficult conversations with our students, colleagues, and selves based on the events that are occurring around us such as the #BlackLivesMatters movement, the Chapel Hill Shooting, the huge number of Trans* women of color who have been killed in 2015, and the movement for undocumented student support.

In addition to missing more obvious opportunities to learn, I have always mentally compartmentalized the different parts of my job. Until recently, student conduct meetings operated in a mental silo separate from planning programs. I think this reflects how we go through training as professionals. We don’t talk about how the coaching skills that we use in a conduct meeting should (and do!) directly relate to how we develop the learning outcomes for programs. We just have a session on the schedule that shows us how to use the conduct software and what we legally have to cover in that conduct meeting to make sure that due process is met (this is not to dismiss the importance of due process). We don’t always talk as much about what the developmental conversation should look like and how that thought process should mirror what we do when planning for programs or how we supervise staff. How does the intersection of my identities influence my interactions with my students? Am I aware of my internalized biases? How do I continue to learn about those internalized biases and notice when they occur? And this is just on the individual level, there is more work to be done across our divisions and departments.

I would like to challenge all of my colleagues working in student affairs across the world to consider how we can integrate social justice education values into our day to day work. This means a wide range of concepts from interrupting microaggressions that we witness and perpetuate (especially when they’re environmental microaggressions) to recognizing and changing systemic issues that create disadvantages for our students. One activity in particular that I was recently introduced to through Vernon Wall and Kathy Obear was to think about a particular service or program and consider how it does or does not serve particular identities. For example, consider an orientation session. How does that session serve all of the students who attend? Does the skit speak to a wide variety of the experiences of students on campus or just those in dominant identities? How does the registration cost impact students from a lower socio-economic background? How are undocumented students supported? What about Trans* students and their assignments in overnight housing? Without asking important questions about our services and programs we recreate systems of oppression on our campuses.

What happens when we consider that we are all responsible for creating an inclusive community on our campus for all of our students? This inclusive campus needs to be mindful of the ways in which different dimensions of identities are impacted by our work. We cannot continue to plan our programs and services in a “colorblind” manner in which we don’t consider all of the dimensions of identities. Without this important change we continue to recreate oppressive systems that exist throughout our society on campus.

How can we collaborate across departments and divisions to create campus communities that are inclusive for all of our students, faculty and staff? How do we ensure that we honor the individual experiences of everyone while also understanding the systemic issues that influence those experiences? I don’t have all of the answers, but I believe it starts with having these conversations. It starts with asking critical questions about our services and programs. It starts with staff and faculty analyzing their own identities and internalized biases. It continues with cross-functional teams that assist in training colleagues in cultural competence. This is important work that is relevant to everyone on our campuses.

How else do you think we can build inclusive communities on our campuses?

The paths to burnout

I’ve had a relatively short career in student affairs but over the course of my 3+ years post masters degree, I have seen (including myself) a couple dozen new professionals accept positions directly out of graduate school and the results haven’t always been awesome. With that in mind, I’ve thought of a few examples of things that I’ve seen or felt take a toll on myself and my peers.

I’ve had a relatively short career in student affairs but over the course of my 3+ years post masters degree, I have seen (including myself) a couple dozen new professionals accept positions directly out of graduate school and the results haven’t always been awesome. With that in mind, I’ve thought of a few examples of things that I’ve seen or felt take a toll on myself and my peers.

Taking everything too seriously

In student affairs, we sometimes get stuck dwelling on the very A grumpy looking catserious situations that we work with. These incidents or interventions can stick with us for a long time. We tend to focus on these draining experiences rather than the inspiring or uplifting interactions with have with students who are engaging with their community in a positive manner or advocating for a change in policy or creating a new program/initiative that is going to make a difference. With that in mind, we have to know when to have fun. We play an important role at the university but that doesn’t mean that we have to be stuffy all the time. If you’re stuck in the serious and negative all the time you’re going to reach your limit more quickly and then you won’t be able to assist students and do the important stuff when it’s called for.

Not taking time away

Vacation days are time when your job is paying you not to work. Use them. Sick days are also for us to actually be sick and recuperate. Limiting your life to your job can be seriously detrimental to your health and prevents you from being the holistic person that we help our students strive to be. I’m not even asking you to take a week-long vacation but find some hobbies, make friends, and get away from campus to recharge. Explore your town, I’m willing to bet that there is something there for you to engage with.

Making unilateral decisions

People don’t like change. That includes our A heterosexual white couple sit on a couch. The man says to the woman, students and peers when we move into new positions. Little changes to routines for our students can be difficult to grasp. We need to make sure the decisions we make take into account the audience that the decision will impact. This usually results from not learning the culture around you and how to exist within that. Learn the students and what they need from you. Make decisions that are going to help you all succeed and accomplish your shared goals (that should also be developed within the context of your university and department values and vision)

Ignoring your successes

We all make mistakes and one of them is ignoring when we do something well and staying stuck in the mistakes. Supervisors are going to define success how they want to but you also need to establish your own vision for success so that you can meet your own goals. Be realistic but also find ways to push yourself. Also think outside of your position (check with your supervisor first though!)… One of my goals one year was to get trained to facilitate a diversity and inclusion workshop that is hosted in our Multicultural Education office and use that as a platform to connect with students outside of my residence hall. One way to continue this work is to write down three things that you’re grateful for or that you did well each day. This simple gratitude practice can help you focus on what success is at hand.

Ignoring your passions

You may find your position limiting in terms of working with your passions outside of your day-to-day work. Ignoring them and not connecting with them are going to wear you down and demotivate you. One of my passions is social justice education and college access and I’ve been very fortunate in working at a university in which these ideas can come together in a summer bridge program for 1st generation college students. I’ve also created programs focused on social justice education that give space for us to learn from each other. I’ve made space for the things that I care about to be present in my daily work even though it’s not in my title. Find ways to make that work for you.

Avoiding reflection

A huge part of our lives is making meaning of A moleskine journal and penwhat’s happening in front of and around us. If we don’t take time to reflect on what we’ve been doing then we aren’t able to adjust to do things better in the future. Reflection should be a huge part of any professional’s work flow, but I think it’s especially critical to entry-level professionals because you’re establishing your career. Learning from what’s happening around you (both positive and negative) can be better professional development than  attending conferences. Set a reminder to reflect regularly whether it’s daily or weekly or monthly. Think about what you’ve done and what was great and what you can do better for next time.

Not having a mentor

Mentors are so critical! They hold us accountable to what we want to accomplish and the professional (or even person) that we want to become. Find someone you look up to who you trust and talk to them about being their mentee. Talk to them about what your goals are in your position and where you want to go in your career. They can also talk through how their career started out

 

There a lots of ways to make these things happen and this is obviously not an exhaustive list. Consider what’s going to work for you. Think about setting up regular practices such as journal writing in reflection. Meditation can also be a day changer (it has been for me) and there are lots of apps available for smart phones that help guide you through meditations (my favorite is Stop, Breathe, Think). Another app that I’ve used recently is Lift. It’s a coaching app that helps establish new habits. Whatever you do reflect on how you’re feeling at work and what you can do to take care of yourself.

Averse to Needs

I was recently reading a chapter from Radical Acceptance by Tara Brach called The Trance of Unworthiness. Within the chapter Dr. Brach writes about the inherent value in our culture to be autonomous, self-reliant, and independent (very patriarchal). She includes a story about these values and how we internalize them. This internalization can mean that if we do have needs we immediately feel “unappealing, undesirable, even bad.” This small quote caused me to think about how much we talk about “needs” in student affairs without acknowledging this culturally implanted aversion to being perceived as needy.

As my department refreshed our community development model, we embracing the concept of needs based programming and investigated how to help our resident advisers understand how to assess the needs of their residents so they can effectively program based on our learning outcomes. A chunk of that conversation was about helping RAs learn to interpret and respond to a wide variety of data points that they may not consider data (vandalism issues, increased documentation for behavioral issues, lack of attendance at programs, visible signs of stress with their residents at mid-terms, etc.) Another part was talking about this cultural aversion to being needy.

We didn’t spend much time on that conversation but we did consider the language that we used to frame the needs-based programming concept for our RAs. We settled on purposeful programming as that is specifically what our RAs are doing. They are finding their purpose for their programming through assessing what is happening in their community. The community/resident needs drive the purpose of the program and we really want our RAs to focus on the purpose of the program and how it addresses. We thought this would help prevent RAs from getting stuck on what may be considered problems and focus on programming interventions (solutions).

We “re-launched” our community development model about two weeks ago during RA training and it seems as though our RAs are grasping the concept of purposeful programming and thinking outside of the chart that we used to program within that had 3 different types of programs they had to facilitate each month. Overall, I think the refreshed model is a good place for the new year despite my hesitation to the language around “needs”

Massive, open, online student affairs

On 2/6/2013 our University Life division had the NASPA president about to talk to us about the future of higher education which he believes includes MOOCs, technology, the economics of educational support, changing demographics, and shifting they was that we support our students. One of the questions that he posed to us is how MOOCs can apply to the work that we do. How does this concept of the massive, open, and online classroom apply to student affairs services? I think there are obvious applications in the areas of staff training for our technological systems (imagine going through an online class for how to use conduct software that goes at your own pace rather than learning the ins and outs with everyone in your department). I think there are other, less obvious applications that could be very successful. One of which is taking student handbooks and turning them into some kind of online class for students. Before they can accept admission to the institution or before they can register for classes, they have to demonstrate knowledge of the policies that they agree to uphold as a new student at their university. And what is the potential application for orientation? If we can shift some of the presentations that students sit through to being an online course that student engage in how can we use our time with incoming students effectively during orientation?

I think Leadership training programs are a great example, this concept has been around for years that students can take courses (for credit or co-curricular workshops) in leadership studies and earn a certificate. What happens if that is paired with an online course session and the focus becomes the student’s application of the knowledge that they’ve acquired and their reflection of that application?

Another example is developing content for Housing Selection. We’ve got information sessions on housing selection to ensure that residents are aware of the processes and know what deadlines are coming up so that they feel they have the information to be successful in selecting a room for next year. Shifting that to being online content with knowledge assessments throughout the process would potentially free up time in the moment to help handle out of the ordinary requests and questions that pop up instead of focusing time on delivering a message multiple, we can deliver the message once in the form of an online course and then provide student support along the way.

A lot of times when we hear about new advances in technology that make our old models/methods of delivery seem out of date, we reel back in defense of these outdated models/methods instead of embracing the new technology that could structurally enhance our day to day lives and our work for students. These aren’t actually models for replacing human interaction because that need will never go away. But we can use these models to engage our students differently around many of the services and activities with which we provide them.

RA Training

I expect a lot out of RA Training. I want my RAs to be ready to perform at a high level and that means they already know that basics. Getting to that point means that the RAs are engaged in their own training as much the professional/graduate staff is to provide them with opportunities to get the training that they need. These opportunities are easy to visualize for new staff members, but what about returners? One of the struggles that I have had as I plan staff trainings is what the returning RAs will get out of the training. I want it to be meaningful for them just as much as it is for a new RA.

One of the ways that I have tried to engage returning RAs in the past is through their own participation. We’ve asked returning RAs to help present training sessions in which they were strong. While this has been a good way to engage a small number of returners, the vast majority of them don’t have the same opportunities simply because we don’t have enough training sessions for everyone to present something.

One of the things that we’re trying to do for next fall is to include an entirely separate track for returners that will focus on what it means to be a returning RA. We’re still in the planning phase on that so it’s taking shape slowly, but I have high hopes.

We’re also hoping to go through and edit our pre-made sessions so that we can include multicultural competencies throughout the training. We also want to think about different learning styles that people have so we’re looking into looking through the session with Kolb’s Learning Style Inventory in mind.

Is there anything that you do for your staff training that helps engage returning staff members? What topics do you set aside as ‘more advanced’ and appropriate for your returning student staff? What do you do to engage student staff holistically through their training? Have you established standard competencies for your staff members?

Readjusting to advising

I’m learning to advise again, but this is an entirely different experience than advising my hall council. I’m coming into an organization in the middle of the year so there is already a knowledge base that the students are operating on, which gives me the chance to catch up to their culture, policies, and rules rather than focusing on training them on what they need to do.

The biggest struggle that I’m having currently is knowing when to speak up. Trying to filter out the things I might say if I was a student in a group and add to the discussion as an adviser is probably the most difficult thing that I’m re-learning. The difference between voicing my own opinion and helping to put things into perspective is the struggle that I usually face. When my students are discussing how to approach an issue, rather than trying to answer it, it’s important to help them find their own answer.

For instance, my students were discussing how to approach the fact that they would not have quorum for their retreat in which they would be passing the budget for the semester and deciding on the programs for the semester. Earlier in the year, they had established that they would follow parliamentary procedure for any business that they would be passing and not having quorum on retreat but approving the budget conflicted with their established procedure. During that discussion, it wasn’t about what I thought they should do, but it was working to understand how they wanted to approach the situation and whether their solution was consistent with their established policy.

Advising a large student organization is an entirely different ball game from my advising experience with my hall councils in Metcalf. I’m really looking forward to working with my students.

Have you had any growing pains with a new advising group? What did you do to overcome those? What’s been the most important thing you’ve learned about advising students?

The Resolution Game

It’s 2011. This is going to be an very interesting year for me as I will graduate with my M.Ed. in Higher Education Administration and find a full time job. Given the circumstances, I think my resolutions could simply include making sure I graduate and find a job. But I like to challenge myself a little bit. 🙂

  1. Read more – Over break I finished up a book I’d been reading for a couple of months, breezed through another in a day, and then read two of the books that I got for Christmas. There was something about it that was refreshing. I really enjoyed curling up on a couch with the book and losing myself in another world while surrounded by silence. That relaxation is something I want to continue through the year. (you can see all of these in the GoodReads widget on the right of the blog)
  2. Yoga and more water – These are my obligatory health related resolutions. I’d like to do yoga because it keeps you limber but also strengthens. There is also an amount of calm and concentration associated with it that I’d like to keep going. As for the more water, it’s really about replacing the soda that I drink with water and trying to cut soda out as much as possible.
  3. Find time to be inspired by new people and things – Over the break I discovered some new people that I’m inspired by. Jean Michel Basquiat is one of them. I want to make sure that I’m allowing myself to draw inspiration from a wide variety of people. Whether it be my supervisor, my peers, my students, or scholars and artists, I want to diversify my inspiration to incorporate music, literature, art, as well as scholarship in my work.
  4. Take more photographs, write more music, write a story – This is where the diversity of my inspiration will really come into play. I love taking photographs and I want to create the time and the frame of mind to do it more. I’ve written a few songs and many more fragments. I’d like to continue to use music as a medium for self expression. As I was reading some of the books during winter break, I was inspired by what I was reading as well as the Hudson river (I was on a train right next to the river). These inspiration led me to write a few fragments of stories. They are really just character sketches, but I want to do more with it and create something complete.
  5. Professional Identity – In addition to all of the goals above, I’d like to continue to define my own professional identity. My areas of passion drive my work and I want to define what it is about those passions that drives me to be the professional that I am.
  6. Expand my work as an advocate. A professor that I had last semester truly inspired me to become an advocate and activist for the things that I believe in. I want to make sure that I focus on these beliefs and incorporate them into my work.

I have a varied list of goals/resolutions that I want to keep this year. Not all of them apply directly to my professional development, but they are part of my identity which defines me as a professional. So reading a novel or writing a song may not directly apply to my work as a Residence Director, but they all influence who I am as a person which influences my work as an RD. It’s all connected.

Now that I’ve written them, I just have to follow through with them all!

Adventures in Pro Dev

One of my new(ish) passion projects is a blog that is specifically for Residence Life professionals/para-professionals. I want to create a place where people who are currently in positions write articles (blog posts) about some of their best practices and passions while creating a community that talks about their own work. The planning of this project has been going well and I had modified a WordPress theme to the point where is was almost entirely mine when I realized that I didn’t have support for the new menu feature in WordPress 3.0. This new feature ended up being critical to a new way that I was going to organize the site and I couldn’t figure out how to integrate it as well as the TwentyTen theme that comes standard in WordPress 3.0…

So, now I’m modifying TwentyTen to my liking so that I can have the native WordPress menus. All the original work has been scraped and I’m trying to salvage the color scheme because I quite liked it.

In other Professional Development news, I’m planning on making a couple of presentation proposals for conferences about online (read: FREE) professional development opportunities. I hope to send in the proposals to the North Carolina Housing Officers conference and the South Eastern Association of Housing Officers conference.